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FAQs

For all your questions related to placing orders, payment options, and order changes.

Orders

Below are some of are common questions about orders

Simply browse our store, add your favorite items to the cart, and proceed to checkout. It's fast, easy, and secure!

If your order hasn’t been processed yet, you can contact us within 12 hours of placing it to request changes or cancellations. Once it’s shipped, changes cannot be made.

After placing your order, you’ll receive a confirmation email with your order details. If you don’t receive it within a few minutes, please check your spam folder or contact us.

We accept all major credit/debit cards, PayPal, and other secure payment methods supported by Shopify.

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

Currently, we ship only within United States. We plan to expand soon — stay tuned!

Standard delivery takes 3–7 business days, depending on your location. You’ll receive a tracking number once your order ships.

We offer free shipping on orders above $100. For smaller orders, shipping charges will be calculated at checkout based on your location.

Yes! Once your order is shipped, we’ll send you an email with a tracking link so you can monitor your package in real-time.

If your order hasn’t arrived within the estimated time, contact our support team. We’ll investigate and ensure you’re taken care of.

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